• For warranty service, including repair and sharpening, please fill out this form completely; missing or incorrect information may delay return shipment to you. Make a copy of the completed form for your records.

  • Enclose the completed form, along with your warranty or service item/s, in a shipping box (envelopes are not allowed). Please use box filler such as newspaper. Close and tape the box securely. We recommend shipping your package with a company that uses tracking numbers. Kai USA Ltd. will not be responsible for any damage or loss incurred if your items are not properly packaged and shipped. If you are shipping from outside the United States: Avoid unnecessary duty charges by filling out the declaration form required by US Customs. Note on the form that the items are being returned for warranty service.

  • Once you have completed this form, you will be able to download it to your desktop and print out a copy to send with your knife and one to keep for your records.

  • Ship to: Warranty Dept. Kai USA, Ltd. 18600 SW Teton Ave Tualatin, OR 97062

Warranty and Sharpening Request Form

Shipping Info

Product Information

Please complete the information below. (Model number is on the blade.) Let us know whether any of these items have sentimental value. If we cannot repair a knife which has sentimental value, we can return it to you. NOTE: Sporting blades replaced under warranty may not be laser etched.

Item #1

Knives are extremely sharp tools and should only be used with the utmost care and caution. Information about repairs, sharpening services, and other product information is available at our frequently asked questions section. If you have any questions, please contact Warranty Services directly at 1-800-325-2891 or email warrantyinfo@kai-usa.com. When calling or emailing, please have your information available.

Note: If you wish to keep your original Kershaw or ZT packaging, please do not send it with your warranty or service shipment. All shipping materials will be recycled.

Thank you. Check your email for the warranty form. Please print it out and fill in the remaining credit card information and include it with your knife shipment.